{"id":6702,"date":"2026-03-02T06:14:33","date_gmt":"2026-03-02T06:14:33","guid":{"rendered":"https:\/\/shop-pawness.com\/complaints\/"},"modified":"2026-08-11T08:53:49","modified_gmt":"2026-08-11T07:53:49","slug":"complaints","status":"publish","type":"page","link":"https:\/\/shop-pawness.com\/en\/complaints\/","title":{"rendered":"Complaints"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6702\" class=\"elementor elementor-6702 elementor-500\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6104084 e-flex e-con-boxed e-con e-parent\" data-id=\"6104084\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-722710f e-con-full e-flex e-con e-child\" data-id=\"722710f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-38f38ab e-con-full jg-sis-content-disclaimer e-flex e-con e-child\" data-id=\"38f38ab\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-53fb5c9 elementor-widget elementor-widget-text-editor\" data-id=\"53fb5c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>It can always happen that something doesn\u2019t quite go as planned. We recommend that you first make your complaints known to us by emailing to customerservice@shop-pawness.com. If this does not lead to a solution, you can register your dispute for mediation with Stichting Webwinkelkeur.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c114714 elementor-widget elementor-widget-text-editor\" data-id=\"c114714\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>From 15 February 2016, consumers in the EU can also register complaints via the European Commission&#8217;s ODR platform. This ODR platform can be found at <a href=\"http:\/\/ec.europa.eu\/odr\">http:\/\/ec.europa.eu\/odr<\/a> . If your claim is not yet being processed elsewhere, you may file your complaint via the European Union platform.<br\/>  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>It can always happen that something doesn\u2019t quite go as planned. We recommend that you first make your complaints known to us by emailing to customerservice@shop-pawness.com. If this does not lead to a solution, you can register your dispute for mediation with Stichting Webwinkelkeur. From 15 February 2016, consumers in the EU can also register [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-6702","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Complaints - Pawness<\/title>\n<meta name=\"description\" content=\"If you have a complaint about our products or services, please visit our complaints page at shop-pawness.com. 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