Verzenden & Retour
Shipping
Spend €75 or more and enjoy free shipping within the Netherlands, Belgium, and Germany. Your package usually arrives within one to three working days in the Netherlands, or two to five working days in Belgium and Germany. Personalized items take a little extra time, so be sure to check the product page for all the details.
If your order is under €75, shipping costs are €5.95 for the Netherlands and €8.95 for Belgium and Germany. For more information about shipping costs and delivery times to other countries, check out our shipping & return page.
Return
Not completely happy with your order or want to exchange something? Just send us an email within 14 days of receiving your package, including your order number and your wishes, at customerservice@shop-pawness.com. After that, you have another 14 days to return any unopened and unused products.
Please note that personalized items cannot be exchanged or returned.
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