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Sometimes, the right dog comes into your life at exactly the right time. That’s how Bo found Denise—a sweet street dog from Portugal, rescued by Homelessdogs. What started as a search for the best products for Bo quickly turned into a mission: to create beautiful, conscious essentials for dogs and their humans.

Because why choose between style and sustainability when you can have both? That’s how Pawness was born—for everyone who loves dogs, values great design, and wants to make the world a little more conscious.

Share the Pawness

Sometimes, the right dog comes into your life at exactly the right time. That’s how Bo found Denise—a sweet street dog from Portugal, rescued by Homelessdogs. What started as a search for the best products for Bo quickly turned into a mission: to create beautiful, conscious essentials for dogs and their humans.

Because why choose between style and sustainability when you can have both? That’s how Pawness was born—for everyone who loves dogs, values great design, and wants to make the world a little more conscious.

Style that gives back

At Pawness, we believe sustainability and design go paw in paw. Our products are made from high-quality, sustainable materials such as vegan leather, recycled polyester, and natural ingredients. We work closely with partners in Europe to make sure everything is produced safely and fairly. Our ceramic bowls are hand-thrown in the Netherlands using natural clay and glaze. Our care collection is 100% vegan, cruelty-free, and made entirely from plant-based ingredients.

Even our packaging is as eco-friendly as possible: refillable glass bottles, recyclable pouches, and minimal plastic. Every product is designed to last and leave only a small pawprint. We’re not perfect, but every day we take new steps to reduce our impact—from production to shipping.

Clever details, happy paws

Design at Pawness isn’t just about looking good—it’s about practical joy, too. Our collections are made for everyday adventures, with thoughtful details, comfort, and ease of use. Just as important: everything is crafted to last a dog’s lifetime. Think adjustable vegan leather collars and leads, smooth ceramic bowls that look great in any kitchen, and care products that are gentle for both skin and coat. Everything is tested by our own dogs and their humans, so you know you’re choosing quality that will make both you and your pup happy. Whether you have a wild explorer or a cosy couch potato, you’ll find essentials at Pawness that fit every lifestyle.

Every order counts

We don’t just want to make your dog happy; we want to help dogs who need it most. That’s why we donate 10% of our profits to dog welfare charities. One of our key partners is Perro & Co, an organisation that works with a shelter in Portugal. Thanks to this partnership, we currently sponsor 20 dogs at the shelter, providing them with preventive medication to protect them from disease and give them a better chance at a healthy life. Do you know a great initiative or a dog charity that deserves our support? Let us know! Together, we’ll get more tails wagging and make the world a little brighter for all dogs.

Curious to know more or just want to say hi? You’re always welcome to send us a message or follow us on Instagram. We love connecting with fellow dog lovers and are always happy to help!

Paws up,
Denise Crombag

hello@shop-pawness.com

Dutch design Conscious Vegan Handmade Gives back
Dutch design Conscious Vegan Handmade Gives back
Dutch design Conscious Vegan Handmade Gives back
Dutch design Conscious Vegan Handmade Gives back
Dutch design Conscious Vegan Handmade Gives back
Dutch design Conscious Vegan Handmade Gives back

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Shipping

We ship worldwide; prices and delivery times may vary by location.

Shipping costs

  • The Netherlands: 1 – 3 business days
    € 5.95 or free on orders over € 75,
  • Belgium: 2 – 5 business days
    € 8.95 or free on orders over €75,-
  • Germany: 2 – 5 business days
    € 8.95 or free on orders over € 75,-
  • EU 1*: 2 – 6 business days
    € 15,-
  • EU 2**: 2 – 6 business days
    € 20,-
  • World: 6 – 12 business days
    Standard shipping €40,- till €50,- (depending on location)
    Breakable products (food bowls) €50,-
* EU1 = Denmark, France, Italy, Luxembourg, Austria, Spain, Portugal, United Kingdom.

** EU2 = Albania, Andorra, Bosnia and Herzegovina, Bulgaria, Canary Islands, Cyprus, Estonia, Faroe Islands, Finland, Gibraltar, Greece, Greenland, Hungary, Ireland, Iceland, Channel Islands, Kosovo, Croatia, Latvia, Liechtenstein, Lithuania, Macedonia, Montenegro, Norway, Ukraine, Poland, Romania, San Marino, Serbia, Slovenia, Slovakia, Czech Republic, Turkey, Vatican City, Belarus, Sweden, Switzerland.

Customs

We ship from the EU. Please be aware that orders placed for delivery outside the European Union may be subject to additional government duties and fees imposed by the customs authorities of the destination country. The receiver must pay these fees. Unfortunately, we cannot estimate or control the amount imposed at the time of delivery, as customs regulations vary from country to country.

When do I receive my order?

  • We ship all orders within 24 hours of placing and paying for the order.
  • Do you order on Friday after 3:00 pm, or Saturday or Sunday? Then your order will be shipped on Monday.
  • Personalisation can add up to 2-4 weeks to standard shipping times.
  • We ship all products together when an order includes a personalised or pre-order product.
  • We verzenden alle producten in één keer wanneer een bestelling een gepersonaliseerd of pre-orderproduct bevat

Uncollected package

Sometimes an order is not collected from a PostNL location or another pickup point. In that case, the package will be returned to us automatically. We will always get in touch with you when this happens. Would you still like to receive it? We are happy to resend it once the new shipping costs have been paid. Prefer to cancel? We will refund the purchase amount, minus the shipping and return costs incurred.

Niet-afgehaald pakket

Soms gebeurt het dat een bestelling niet wordt opgehaald bij een PostNL-locatie of ander afhaalpunt. In dat geval wordt het pakket automatisch naar ons teruggestuurd. We nemen dan altijd even contact met je op. Wil je het alsnog ontvangen? Dan sturen we het graag nogmaals op zodra de nieuwe verzendkosten zijn voldaan. Kies je liever voor annuleren? Dan storten we het aankoopbedrag terug, minus de gemaakte verzend- en retourkosten.

Exchange/return

If you want to return a product, you can contact our customer service team within 14 days of receiving your order at customerservice@shop-pawness.com. State your order number and what you would like to exchange or return. After that, you have another 14 days to return unopened, unused products to us. Edible items can’t be returned to us.

Conditions return

  • Personalised products can’t be returned or exchanged.
  • Tell us what you’d like to return within 14 days via customerservice@shop-pawness.com, and add the return form to your email (downloadable via the link below).
  • Return the products to Pawness within 14 days.
  • Returned products must be unused. We will not reimburse products with visible signs of use.
  • Return the products in their original, undamaged packaging.
  • Provide proper packaging and shipping material so that the products reach Pawness undamaged.
  • Return products and samples received for free when returning the complete order. You must also return products that you received for free and that no longer meet the conditions for ‘free’ after the return of part of an order. In the absence of free products, we will deduct the economic value of these items from the amount to be reimbursed.
  • The costs of returning and, if necessary, resending products are the customer’s responsibility under the Distance Selling Act. Make sure there is sufficient postage. Insufficient or unstamped shipments and shipments without a sender will be refused and not reimbursed by us. We only reimburse the return costs in the event of a mistake made by the Pawness team.
  • If you return a package to us, you are personally responsible if the package is lost. For safety, we recommend sending the package with a tracking code.

Send your return shipment to:

PAWNESS
Department of Returns
Hobbelrade 132
6176 CJ, SPAUBEEK
The Netherlands

Refund after return

Within three working days of receipt of the return receipt, we will return the purchase amount to the same account used for the purchase. It is not possible to provide us with a different account number.

See also the General Terms and Conditions.