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Introducing Smarter Dog Care: our revolutionary new packaging for a sustainable future

An exciting milestone for Pawness: we have officially launched our brand-new Smarter Dog Care concept, featuring completely redesigned packaging for our beloved grooming collection. This isn’t just a visual update – it’s a thoughtful evolution that reflects our commitment to sustainability, functionality, and style.

Why we changed: the story behind Smarter Dog Care

At Pawness, every decision we make is guided by our mission: happiness for dogs, their owners, and the planet. When we looked at our grooming collection packaging, we realized we could do better. We wanted packaging that not only protects our natural care products but also aligns with our values and enhances your daily routine with your furry friend.

Same beloved formulas, new look

It’s important to emphasize that while our packaging has been completely renewed, the products themselves have remained exactly the same. The Fresh Fetch shampoo and Bark Bliss spray that you know and love retain exactly the same high-quality, natural formulas you’re used to.

Unchanged quality

  • Same 100% natural ingredients
  • Same effective results for a healthy coat
  • Same gentle, skin-friendly formulas
  • Same long-lasting results

Only the appearance has changed – the quality, composition, and effectiveness of our grooming products remain exactly as you know them. We consciously chose to only renew the packaging because we know how satisfied you are with our products’ performance.

This approach means you can enjoy the benefits of our new sustainable packaging while maintaining the trusted quality your dog already enjoys.

The game-changing features of our new packaging

1. Sustainable glass bottles made from 30% recycled glass

Our new bottles aren’t just beautiful – they’re environmentally responsible. By incorporating 30% recycled glass, we’re reducing waste and giving materials a second life. This choice significantly reduces our environmental footprint while maintaining the premium quality you expect from Pawness.

2. Refillable design for long-term use

Gone are the days of single-use packaging! Our Smarter Dog Care bottles are designed to last, with a refillable system that reduces waste and saves you money in the long run. Simply order refills when you need them, and keep using your beautiful glass bottles.

3. Bathroom-aesthetic integration

We know that dog care products often live in your bathroom alongside your own grooming essentials. That’s why we’ve designed our new packaging to blend with modern bathroom aesthetics seamlessly. The sleek glass bottles look elegant on any shelf or counter, making your dog care routine feel more integrated and stylish.

The environmental impact: why this matters

Reducing plastic waste

This packaging transformation is a significant step in our ongoing sustainability initiative to reduce plastic waste. By choosing glass over plastic, we’re helping to minimise the environmental impact of pet care products.

Circular economy approach

The refillable design supports a circular economy model where materials are reused rather than discarded. This approach aligns perfectly with our commitment to environmental responsibility.

Bark Bliss Spray

What does this mean for you and your dog

Enhanced product protection

Glass bottles provide superior protection for our natural ingredients, ensuring that products like Fresh Fetch shampoo and Bark Bliss spray maintain their potency and effectiveness longer.

Premium experience

The weight and feel of glass bottles elevate your dog care routine, making it feel more luxurious and intentional.

Long-term value

The refillable system offers excellent long-term value through the ability to order refills instead of buying new bottles each time. This not only reduces the frequency of packaging waste but also ensures you keep using your beautiful glass bottles while contributing to a more sustainable future.

 

Our commitment to continuous improvement

The Smarter Dog Care concept represents more than just new packaging – it’s a promise. A promise that we’ll continue to innovate, improve, and find ways to make dog care more sustainable without compromising on quality or style.

This launch is part of our broader vision to lead the pet industry toward more responsible practices while maintaining the high standards that have made Pawness a trusted name among conscious pet parents.

Looking forward

As we celebrate this milestone, we’re already looking ahead to future innovations. The Smarter Dog Care concept will continue to evolve, always with sustainability, functionality, and your satisfaction at the forefront.

We’re incredibly proud of this step forward and grateful for customers like you who support brands that prioritise both pet wellness and environmental responsibility.

Ready to experience Smarter Dog Care for yourself? Explore our redesigned grooming collection and join us in making dog care more sustainable, one refillable bottle at a time.

What do you think about sustainable packaging in pet care? Share your thoughts with us – we’d love to hear from the Pawness community!

 

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      • Personalisation can add up to 2-4 weeks to standard shipping times.
      • We ship all products together when an order includes a personalised or pre-order product.
      • We verzenden alle producten in één keer wanneer een bestelling een gepersonaliseerd of pre-orderproduct bevat

      Uncollected package

      Sometimes an order is not collected from a PostNL location or another pickup point. In that case, the package will be returned to us automatically. We will always get in touch with you when this happens. Would you still like to receive it? We are happy to resend it once the new shipping costs have been paid. Prefer to cancel? We will refund the purchase amount, minus the shipping and return costs incurred.

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      Conditions return

      • Personalised products can’t be returned or exchanged.
      • Tell us what you’d like to return within 14 days via customerservice@shop-pawness.com, and add the return form to your email (downloadable via the link below).
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      • Returned products must be unused. We will not reimburse products with visible signs of use.
      • Return the products in their original, undamaged packaging.
      • Provide proper packaging and shipping material so that the products reach Pawness undamaged.
      • Return products and samples received for free when returning the complete order. You must also return products that you received for free and that no longer meet the conditions for ‘free’ after the return of part of an order. In the absence of free products, we will deduct the economic value of these items from the amount to be reimbursed.
      • The costs of returning and, if necessary, resending products are the customer’s responsibility under the Distance Selling Act. Make sure there is sufficient postage. Insufficient or unstamped shipments and shipments without a sender will be refused and not reimbursed by us. We only reimburse the return costs in the event of a mistake made by the Pawness team.
      • If you return a package to us, you are personally responsible if the package is lost. For safety, we recommend sending the package with a tracking code.

      Send your return shipment to:

      PAWNESS
      Department of Returns
      Hobbelrade 132
      6176 CJ, SPAUBEEK
      The Netherlands

      Refund after return

      Within three working days of receipt of the return receipt, we will return the purchase amount to the same account used for the purchase. It is not possible to provide us with a different account number.

      See also the General Terms and Conditions.